Update caused issues?​
Update 4.6.14 caused issues on some installations. If you are affected, please do as follows:
  • Deactivate the Molongui Authorship 4.6.14 if you don’t have it already disabled
  • Dashboard > Updates > Check again
  • When the 4.6.16 (or newer) update is shown, update the plugin
  • Flush any cache you may have
  • That should be it!

Need Support?

Open a ticket with us. Please provide as much detail as possible.

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Ticket Notes
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  • We reply to every ticket. Please check your Spam folder if you haven't heard from us.
Step 1 of 3 - Initial troubleshooting steps
Some hints before lodging a support ticket:
➜ Check if the problem persists if you temporarily switch to a default WordPress theme —like Twenty Twenty-Two.
➜ Temporarily deactivate all plugins but Molongui's to see if it's caused by some other plugin.
If the problem goes away, activate the original theme and plugins again one by one until the problem returns. Latest activated item is conflicting with Molongui. [Learn more]
Have you performed the checks described above?
Step 2 of 3 - Confirm your communication details
Step 3 of 3 - Your question