Every now and then, we get an email saying something like this:
“Hey, the author box shows up twice on my posts. Once like it is supposed to, but right underneath it appears again, with the wrong picture and formatting“
What actually happens here is that the author box you like is being displayed by the Molongui Authorship Plugin and the other with the wrong formatting is being displayed by either your theme or another “author box” plugin you might have been testing out before discovering Molongui Authorship.
The fix is easy. Just do as follows:
Go to the Installed Plugins page and make sure you don’t have any other “author box” plugin installed – besides Molongui Authorship. If you do, deactivate them and check if the issue persists. You can remove those plugins too. You won’t need them.
If it wasn’t a third plugin, it must be your theme. Go to your theme’s settings page and look for a setting named something like “Show Author Box“, “Enable Author Info Box“, “Display Author Info” or whatever similar. If you do find it, disable that option, save changes and check how that second author box is gone. If you don’t find any setting like that, don’t go crazy. Many themes doesn’t allow you to hide their author box, so doesn’t provide any setting to configure that. But don’t worry, we provide a solution for that too. Just keep reading.
OK, so it turns out that it is your theme the one rendering that ugly author box you want to get rid of but there is no setting to disable it. Molongui to the rescue!
Use your browser’s inspector to find out the element ID or CSS class that author box has.
Once you got it, just go to the Molongui Authorship settings page and open the “Advanced” tab. There you’ll find a setting named “Elements to hide”. Just input there the name of the ID or class you found in the first step. You can write in as many comma-separated IDs or CSS classes as you need. Do remember to prefix IDs with a hashtag and CSS classes with a dot.
If you need further assistance, read this other support article on how to disable your theme’s author box. And if that doesn’t help either, just let us know by opening a support ticket here. We will help you.